I'm Devon (fka Brittany), a video game professional with a background in communications and business. I’ve been in the industry since 2017. I’m currently looking for a new opportunity in test leadership or production. I dream up and implement wild schemes for efficiency, create frameworks for better teams, advocate for players and my people, and wrangle documentation, among other things.

When I'm not breaking games, I enjoy making art, sewing, writing, and a variety of other creative things, like playing mechanical keyboards and refurbishing typewriters.

Credits

 Resume

Profile

Experienced test manager and lead with a technical and creative communications background. Excels in conceptualizing process improvements and refining complex ideas into actionable deliverables. Proven success managing multi-channel projects, multiple teams, and collaborating with other areas to produce excellent results under tight deadlines. Pioneering new ways to collect, analyze, and implement data to refine and improve team efficiency and effectiveness.

Professional Experience

CONTRACT QA TESTER

Ironwood Studios   |   November 2023 – Present

• Identified, reproduced, and documented issues in project database on Notion

ASSOCIATE PRODUCER

Drifter Entertainment   |   February 2023 – July 2023

• Designed and implemented new workflows for more efficient feature pipelines on Jira

• Organized and optimized documentation system in Google Drive while campaigning for upgrade to Confluence

• Laid frameworks for and templatized basic Confluence pages and projects for unannounced project and existing studio team documentation

TEST LEAD

Bungie   |   November 2021 – February 2023

• Created and implemented structural frameworks and procedure creation for multiple test teams

• Advocated for creation of Contractor Test Lead as a full-time position to prevent knowledge loss from turnover of contract workers

• Advocated and implemented merger between multiple test teams to ease staffing issues and reduce knowledge loss and turnover outside of typical annual content testing periods

• Designed and implemented plans and tools to optimize tracking, test planning, and documentation maintenance

• Designed and implemented processes for working with outsourced test teams to optimize external resource usage

ASSOCIATE TEST LEAD

Bungie   |   June 2020 – November 2021

• Overhauled contractor onboarding and training standardization

• Introduced biweekly feedback surveys to collect performance feedback on contract testers

• Built new annual team format and structure, resulting in a team that provided most proactive console coverage on any annual release 

• Overhauled frameworks for contractor test teams to standardize processes and improve efficiency

• Implemented basic data tracking to measure team productivity and output

QA TESTER

Bethesda Softworks   |   June 2017 – June 2020

• Identified, reproduced, and documented issues in project databases including TFS, Hansoft, and JIRA

• Collaborated with other testers in online environments to identify problems unique to multiplayer experience

• Updated and maintained test plans and documentation to assist future testers with pass work